Shipping policy

Once an order has left our Zuri Store, it is in the hands of UPS. Any errors, issues, lost packages or damage caused by the provider, should be directed to the UPS customer service department. We can help by providing any information necessary to file a claim. 

For questions or support please reach us via email info@zurimd.com or through phone at 786-804-1603.  Phone calls will be answered during business hours Monday - Friday from 9am to 5:30pm ET.